Privacy Policy
Last updated: November 27, 2025
Version: 1.0
1. Introduction
Welcome to myResume, operated by WebPipl Solutions Pvt Ltd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our resume analysis platform at myresume.global (the "Service").
We are committed to protecting your privacy and complying with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable data protection laws in India.
By using our Service, you consent to the collection and use of your personal data as described in this Privacy Policy.
2. Personal Data We Collect
We collect the following categories of personal data:
2.1 Account Information
- Name
- Email address
- Phone number (optional)
- Password (encrypted)
2.2 Resume Data
- Uploaded resume files (PDF, DOCX)
- Parsed resume content (work history, education, skills)
- Contact information from resume
- Professional experience and qualifications
2.3 AI Analysis Results
- Resume analysis and recommendations
- Candidate scoring and insights
- Career path recommendations
- Intelligence Report data (for paid users)
2.4 Payment Information
- Transaction records
- Payment status
- Note: Credit card details are processed by Razorpay and not stored by us
2.5 Technical Data
- IP address
- Browser type and version
- Device information
- Usage logs and timestamps
3. Purpose of Data Processing
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Resume analysis and AI recommendations | Your consent |
| Account creation and management | Contract performance |
| Payment processing | Contract performance |
| Service improvement and analytics | Legitimate interest |
| Email notifications about your report | Contract performance |
| Marketing communications (optional) | Your consent |
| Legal compliance and fraud prevention | Legal obligation |
4. Third-Party Data Processors
We share your data with the following third-party service providers who process data on our behalf:
Pinecone
Vector database for semantic search. Data processed in the USA.
View Pinecone Privacy PolicyAmazon Web Services (AWS)
Cloud hosting and file storage (S3). Data stored in ap-south-1 (Mumbai, India).
View AWS Privacy PolicyAmazon SES
Email delivery service. Data processed in India.
Cross-Border Data Transfer: Some of your data may be transferred to and processed in countries outside India (USA). We ensure appropriate safeguards are in place as required by DPDP Act.
5. Data Retention
We retain your personal data for the following periods:
| Data Type | Retention Period |
|---|---|
| User account data | Until account deletion + 30 days |
| Resume files and analysis | 5 years or until you delete |
| Payment records | 7 years (legal requirement) |
| Technical logs | 90 days |
| Deleted account data | 30 days (grace period) |
6. Your Rights Under DPDP Act 2023
As a Data Principal under the DPDP Act, you have the following rights:
Right to Access
Request a copy of all personal data we hold about you
Right to Correction
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Grievance Redressal
File a complaint if you believe your rights have been violated
Right to Nominate
Designate a nominee to exercise your rights in case of death or incapacity
How to Exercise Your Rights: You can exercise these rights through your account Settings or by contacting our Data Protection Officer at contact@webpipl.com. We will respond to your request within 15 days.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data:
- HTTPS encryption for all data in transit
- Encrypted storage for sensitive data
- Secure password hashing (bcrypt)
- JWT-based authentication
- Access controls and audit logging
- Regular security assessments
8. Children's Data
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
9. Cookies and Tracking
We use minimal cookies and local storage for essential functionality:
- Authentication tokens: Stored in localStorage for login sessions
- CSRF tokens: Used for security protection
We do not use third-party tracking cookies or advertising cookies.
10. Grievance Redressal
If you have any complaints or concerns about our data practices, please contact our Grievance Officer:
Grievance Officer / Data Protection Officer
WebPipl Solutions Pvt Ltd
Email: contact@webpipl.com
We will acknowledge your grievance within 3 business days and resolve it within 30 days.
If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us: